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Crumb x The Shack

Terms and Conditions for Crumb Artisan Bakery in Guam
Effective Date: July 4, 2025

Welcome to crumbxtheshack.com ("Website"), owned and operated by Crumb Artisan Bakery in Guam ("Company," "we," "us," or "our"). By accessing or using our Website to preorder sandwiches or other products ("Products"), you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you are at least 18 years old (or using the Website under the supervision of a parent or guardian) and agree to comply with these Terms and Conditions. If you do not agree, please do not use the Website.

2. Orders and Preorders

  • Preorder Process: All sandwich purchases are made on a preorder basis. Customers select their desired menu items, schedule a pickup or delivery (if available), and complete payment in advance.

  • Order Confirmation: You will receive a confirmation email once your order is placed. This confirmation does not guarantee product availability.

  • Cancellation Policy: Orders may be canceled within 2 hours of placement. After that, cancellations may not be accepted, and refunds are not guaranteed.

3. Pricing and Payment

  • All prices are listed in USD and are subject to change without notice.

  • Payment is required at the time of preorder via the available payment methods (e.g., credit/debit card, mobile wallet).

  • We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price, or suspicion of fraud.

4. Pickup and Delivery

  • Pickup: Preordered sandwiches will be available for pickup at the designated location and time slot chosen during checkout.

  • Delivery: If delivery is offered, it is subject to availability and may incur additional charges.

  • No Shows: If you fail to pick up your order during the scheduled time without prior notice, we reserve the right to refuse refunds.

5. Allergies and Food Safety

  • Our sandwiches may contain allergens such as wheat, dairy, eggs, nuts, soy, and others.

  • It is your responsibility to inform us of any allergies. We will do our best to accommodate, but cross-contamination may occur, and we do not guarantee an allergen‑free environment.

6. Refunds and Returns

Due to the perishable nature of our products, all sales are final. Refunds or credits may be issued at our discretion for issues such as:

  • Incorrect orders

Please contact us at the email below for any issues.

7. Intellectual Property

All content on the Website, including text, images, logos, and branding, is the property of Crumb Artisan Bakery in Guam and may not be copied, distributed, or used without written permission.

8. Limitation of Liability

Crumb Artisan Bakery in Guam is not liable for:

  • Any damages resulting from improper storage or consumption after pickup

  • Delay or failure to deliver due to events beyond our control (e.g., weather, power outages)

  • Personal injury or illness due to food allergies not disclosed

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy [link or statement] to understand how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the Website after changes means you accept the new Terms.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Crumb Artisan Bakery in Guam


📍 Address: 800 S. Marine Corps Drive, Suite 110, Tamuning, Guam 96913


📞 Phone: (671) 646‑2786


📧 Email: crumbguam@gmail.com


🌐 Website: https://crumbxtheshack.com

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